How the DWP makes a decision on PIP claims (2024)

When you're assessed for Personal independence Payment (PIP), a health professional will look at your ability to carry out a range of daily living activities and mobility activities. The health professional will consider whether your health condition or disability limits your ability to carry out the activities and how much help you need with them.

The health professional will write a report for the Department for Work and Pensions (DWP). A DWP decision maker will then decide whether you're entitled to PIP, at what rate and for how long.

PIP is made up of 2 parts, the daily living component and the mobility component. Each component can be paid at one of 2 rates, either the standard rate or the enhanced rate.

If the DWP decision maker decides that your ability to carry out the component is limited, you will get the standard rate. If it’s severely limited, you will get the enhanced rate.

The daily living activities

To get the daily living component of PIP, you must have a physical or mental condition that limits your ability to carry out some or all of these activities:

The mobility activities

To get the mobility component of PIP, you must have a physical or mental condition that limits your ability to carry out some or all of these activities:

  • planning and following journeys

  • moving around

The descriptors

Your ability to carry out each activity is measured against a list of standard statements describing what you can or can’t do. These are known as the descriptors. The health professional will advise the DWP which descriptor applies to you for each activity.

For example, there are 6 descriptors for ‘Dressing and undressing’, ranging from ‘Can dress and undress unaided’ to ‘Cannot dress or undress at all’.

Each descriptor carries a points score ranging from 0 to 12.

Download: Table of activities, descriptors and points 1.27 MB

Download: Guide to the language used in the activities and descriptors 48.7 KB

If what you can do changes day to day

For each activity the assessor must decide which descriptor is likely to apply to you on most days. Most days means more than 50% of the days in a year.

The assessor must choose the descriptor with the highest number of points that applies to you on most days.

Can you carry out the activities reliably

When the assessor decides which descriptor applies to you, they must consider whether you can carry out the activity reliably. This means:

  • safely in a way that is unlikely to cause harm either to you or anyone else, either during the activity or afterwards

  • to an acceptable standard

  • repeatedly as often as is reasonably required

  • in a reasonable time period - should take you no more than twice as long someone without your condition

Using aids or appliances

Your ability to carry out the daily living activities and the mobility activities will be assessed as if you were wearing or using any aids or appliances that it would be reasonable for you to use. This applies whether or not you normally use those aids or appliances. However, if you use or need aids and appliances, this can help you to score more points.

An aid is any item which improves, provides or replaces impaired physical or mental function. It doesn’t have to be specially designed as a disability aid. Examples include a stool you need to sit on when cooking, or a walking stick to help you stand.

Scoring your abilities

The DWP will add together your points from all the daily living and mobility activities.

Find out how much you can getfor each component of PIP.

Check what the daily living scores mean

If you get between 8 and 11 points in total, you’ll get the daily living component of PIP at the standard rate.

If you get at least 12 points in total, you’ll get the daily living component at the enhanced rate.

Check what the mobility scores mean

If you get between 8 and 11 points in total, you’ll get the mobility component of PIP at the standard rate.

If you get at least 12 points in total, you’ll get the mobility component at the enhanced rate.

Example

Bob can walk with a walking stick up to 50 metres, but can't do this again the same day because it exhausts him and causes him pain. It's reasonable to expect someone to walk up to 50 metres more than once a day, but Bob can't do this repeatedly. He can walk up to 20 metres and repeat this in the same day.

Descriptor (e) would apply to him. In this case, he would score 12 points and be entitled to the enhanced rate of the mobility component.

How the DWP makes a decision on PIP claims (2024)

FAQs

How the DWP makes a decision on PIP claims? ›

The DWP's decision about your PIP entitlement is based on the information in: Your claim form. The documents you sent with your claim form. The health professional's notes from the medical assessment.

How does DWP make a decision on PIP? ›

DWP will review your form. If they need more information, an independent health professional might phone you to ask some questions or send a letter inviting you to an assessment. Assessments can be in person, over the phone or by video call. You'll get a letter that tells you what will happen with your PIP.

What is the best answer for PIP questions? ›

In summary these are our top tips for a successful PIP claim:
  • Always be honest.
  • Answer describing how you feel 'most of the time'.
  • Add concise, unambiguous comments.
  • Aim for consistency with your answers.
  • Don't be afraid to get professional help.

Do DWP usually agree with PIP assessor? ›

The decision maker normally will agree with the assessor, but this is not always the case. The decision letter will say what your award is. You will have to wait for the decision letter before you will receive a PIP payment or can appeal the decision.

How successful is PIP reconsideration? ›

Success rate for PIP mandatory reconsiderations

Only 27% of PIP mandatory reconsiderations resulted in a higher award in June 2023.

How long does it take DWP to make a decision on PIP after assessment? ›

On average, it takes the DWP 20 weeks from the date you started your claim to make a decision. Some claims take less time; some take more.

How likely am I to win a PIP appeal? ›

The process can be draining but it's worth remembering that more than half of people who appeal their PIP decision win at a tribunal. If you feel the decision is wrong, don't be put off appealing.

How do you score high on PIP assessment? ›

PIP Points Scores Daily Living Activities
  1. Preparing food. ...
  2. Taking nutrition. ...
  3. Managing therapy or monitoring a health condition. ...
  4. Washing and bathing. ...
  5. Managing toilet needs or incontinence. ...
  6. Dressing and undressing. ...
  7. Communicating verbally. ...
  8. Reading and understanding signs, symbols and words.

What do you say to pass PIP? ›

Talking about how your condition affects you

It can be hard to do this but it will really help if you can talk about: the kind of things you have difficulty with, or can't do at all - for example, walking up steps without help or remembering to go to appointments. how your condition affects you from day to day.

How do I make a successful claim for PIP? ›

To qualify for PIP, you need to show that you need help with the activities on more than half the days in a year. Make it clear on the form how often you have problems with the activities. If your health changes, explain how often this happens and the effect it has on you. It may help to keep a diary.

What do PIP assessors look for? ›

After looking at your ID to make sure that you are who you say you are, they will ask about each of your medical conditions. They will want to know how long you have had it, who diagnosed it, who manages it now, what the symptoms are and what variation there is in how it affects you.

What conditions are most likely to be awarded PIP? ›

Musculoskeletal disease (general)
  • Arthritis.
  • Osteoarthritis.
  • Fibromyalgia.
  • Carpal tunnel syndrome.
  • Tendonitis.
Jun 6, 2024

Do most PIP claims get rejected? ›

Award rates for all claims (excluding withdrawn cases) over the period February 2019 to January 2024 (last 5 years) show that: 41% receive an award for normal rules new claims. 69% receive an award for normal rules DLA reassessment claims. 99% of SREL claimants are awarded PIP.

How many people win a Mandatory Reconsideration for PIP? ›

The Government's figure for the mandatory reconsideration success rate is under 20%. That is for any additional points being scored, never mind getting to the points that persons should have scored.

What are the chances of a successful PIP claim? ›

The overall average success rate for PIP claims is 52%, but this varies widely depending on your main disabling condition.

How do DWP respond to PIP appeal? ›

The Response is effectively DWP's view on the appeal. The Response will comprise of a full decision, as well as a copy of the claim form, review form, your appeal form etc etc - basically all the case papers. You will receive a copy and so does the Tribunal.

Who makes the decision on the PIP assessment? ›

The health professional will write a report for the Department for Work and Pensions (DWP). A DWP decision maker will then decide whether you're entitled to PIP, at what rate and for how long. PIP is made up of 2 parts, the daily living component and the mobility component.

How do they score you for PIP? ›

You are awarded points for each activity, depending on your ability and how much help you need to do it. The points you score for each activity in a section are added together. If you score between eight and 11 points for your daily living needs in the PIP test, you get the standard rate of the daily living component.

How will I know if I have been accepted for PIP? ›

We look at any other information you have sent us and make a decision. We will then send you a letter. This letter will tell you if you can get PIP. It will also tell you the amount of PIP you will get and how long you will get it.

How long does PIP mandatory decision take? ›

Some reconsiderations take two weeks, some take several months. If you have not received your Mandatory Reconsideration Notice, it is a good idea to call the DWP after: 2 weeks to check they have logged your Mandatory Reconsideration. 8 weeks to check how much longer it will take.

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