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TGES Author
User level: Level1 19 points
Very disappointed with the issues that are happening with the iPhone 13 pro max cameras I have disabled macros and the issue still persists. It takes a long time to try and focus when using the the camera, not ideal when trying to film or photograph a toddler. For the price of the phone I would expect much better quality.
iPhone 13 Pro Max, iOS 15
Posted on Mar 13, 2022 8:07 PM
Question marked as Best reply
User profile for user: TammyW_03
User level: Community Specialist
Posted on Mar 14, 2022 2:15 PM
Hello TGES,
Thanks for participating in Apple Support Communities! We know how important those memories are. For an issue with blurry photos or the camera not focusing as expected, the following steps should help:
If the camera isn't working
- Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
- Test the camera by trying to take a photo.
- If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
- Restart your iPhone, iPad, or iPod touch.
Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button
Those steps can be found here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Let us know how it goes.
Take care.
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Question marked as Best reply
User profile for user: TammyW_03
User level: Community Specialist
Mar 14, 2022 2:15 PM in response to TGES
Hello TGES,
Thanks for participating in Apple Support Communities! We know how important those memories are. For an issue with blurry photos or the camera not focusing as expected, the following steps should help:
If the camera isn't working
- Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
- Test the camera by trying to take a photo.
- If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
- Restart your iPhone, iPad, or iPod touch.
Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button
Those steps can be found here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Let us know how it goes.
Take care.
Link
iPhone 13 Pro Max Camera goes blurry for photos and videos