FAQs
This can happen particularly with VPNs. To solve this issue, try switching from wifi to your cellphone data or vice versa, and then closing and restarting Sinc. If that doesn't work, please try the following: Delete SINC.
Why does my Android phone keep saying you are currently offline? ›
Internet connection issues
Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the "Why is my phone offline?" problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.
How do I get my Android back online? ›
Restart your device.
It might sound simple, but sometimes that's all it takes to fix a bad connection. If restarting doesn't work, switch between Wi-Fi and mobile data: Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different.
Why does my internet keep going offline on my phone? ›
A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices. A congested network usually means you're trying to do too much with too little. To fix it, you need to either decrease your internet usage or upgrade your internet plan.
Why does my phone say I am offline when I am not? ›
Your device is likely still in airplane mode. Go to your device settings and turn off airplane mode. Make sure you are connected either to the internet (Wi-Fi) or to your cellular data service. Once you are connected, your data will sync.
Why does Google say I'm offline when I'm not? ›
This is due to the safety policies of our Google cloud database service. Basically if it detects a network that it thinks is too unstable it will refuse to connect. This can happen particularly with VPNs.
How do I turn off offline mode on Android? ›
On Mobile devices, you have to manually enable/disable offline mode. From the login screen, tap on the settings icon on the top right corner, disable offline mode and then tap on Accept.
Why does my phone keep saying I have no internet connection? ›
Check and make sure that your phone isn't on Airplane Mode — you can do this by checking your phone's control center and making sure the "Airplane" icon is turned off. You could also try re-inserting your SIM card into your phone. This resets your phone's connection to the SIM card.
How do I get back online it says I'm offline? ›
Check Your WiFi or Cellular Connection
If you're using a Cellular connection, verify that cellular access is enabled in your device's Settings app.
What does it mean when a device is offline? ›
When a computer or other device is not turned on or connected to other devices, it is said to be "offline." This is the opposite of being "online," when a device can readily communicate with other devices. ...
Offline mode is a feature that allows users to access certain functionalities of a software or apps without an internet connection. In offline mode, the application relies on locally stored data, enabling users to work, view content, or perform specific tasks seamlessly when offline.
Why does my phone always say currently offline? ›
Connectivity Issues
If you are at home and see this issue, then it is possible that the walls are making it difficult for your cell signals to reach the tower. Try moving around or going to your balcony to check if the network improves and the 'your phone is offline' message goes away.
Why is my internet on but offline? ›
There could be a number of factors that affect your internet connection. First, and most likely, is problems with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.
How do I get my phone back online? ›
A complete shutdown of your iPhone or Android is worth a try if the restart doesn't work, as it forces a re-connection to your mobile network. After a few minutes, feel free to power it back up and check if your mobile data works. Check your network provider.
Why does it say your device is offline? ›
Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss. In rare cases, this can be caused by settings in your router.
Why does my phone say no internet connection when I have data? ›
If you're relying on mobile data and continually encountering why does my phone keep saying no internet connection issue, several factors could be at play. A weak signal, network congestion, or carrier-related problems might be causing the issue.
Why do my devices keep going offline? ›
Your wireless connection is the biggest reason your internet keeps dropping. A weak Wi-Fi signal, congested ISP network or hardware issues could be the culprit. You should also check for outages, your device or modem, cable connections and Wi-Fi signal to troubleshoot.