Audience: Faculty, Staff, Students and Teaching Assistants
This KB Article References: Symantec Endpoint Protection Antivirus
This Information is Intended for: Faculty, Staff, Students, Teaching Assistants
Last Updated: December 12, 2023
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All malicious programs are covered under the umbrella term malware - adware, ransomware, rootkits, spyware, trojans, worms, and viruses - all are considered malware. It is important that you regularly check your computer for malware, as a malware infection puts your personal data at risk. Keep all system software up to date to reduce the risk of infection.
Symptoms of Malware
Your computer or web browser has dramatically slowed down over a period of a few days/a week
Frequent freezing or crashing
Modified or deleted files
New programs or desktop icons that you do not recall installing/creating
Programs running without your consent
Programs closing without your consent
Changes in your security settings
Unusual emails/social media messages being sent without your permission to a large audience
Pop-up advertisem*nts: Most browsers suppress these by default so if you are getting them, something has changed those settings (or you have otherwise explicitly allowed pop-ups)
Your default search engine has been changed without you altering it
New toolbars in the web browser
Browser links redirect to the wrong web page
What’s the Next Step?
You should run an antivirus scan immediately. If you’re looking for an antivirus program, Stony Brook provides a free subscription to Symantec. If antivirus doesn’t solve the problem, contact Customer Engagement & Support.
For More Info
Check out Google’s article/video on keeping your devices secure.
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Getting Help
The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.
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