Customer Reviews for WorldTrips
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403 Reviews Since 2008
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Rating 3 out of 5Policy:
Atlas International excl USReview Received:
March 2, 2024Sheryl from IL Verified Squaremouth Customer
I haven’t heard anything after filing a claim two weeks ago. Please reach out asap with an update. Thanks.
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1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Atlas Journey PreferredReview Received:
February 17, 2024Ann from WA Verified Squaremouth Customer
Got positive covid after returning from trip. Did not need to file a claim.
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0 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
Atlas Journey EconomyReview Received:
February 14, 2024Michael from MN Verified Squaremouth Customer
The only thing that really matters is how you honor the policy when a claim is filed. I haven't had that experience yet.
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1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Atlas Journey PreferredReview Received:
February 11, 2024Barbara from WA Verified Squaremouth Customer
I found it very easy to select a travel insurance policy with help from world Trips.
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1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Atlas Journey EconomyReview Received:
February 5, 2024Greg from CA Verified Squaremouth Customer
Was this review helpful to you?Kind of curious to receive this reply from the claims adjuster:
"All claims are reviewed based upon the claim documents received and the policy provisions, limitations and exclusions. Please review your Confirmation of Coverage to determine if you purchased Trip Interruption coverage and the policy for the full details about the Trip Interruption coverage."
Shouldn't they know that my policy included that coverage and if it didn't shouldn't they have told me that?
4 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
Atlas Journey PreferredReview Received:
January 28, 2024See AlsoAtlas International InsuranceTraveler from IA Verified Squaremouth Customer
We had weather issues and while the airlines got us there in time to make the cruise, it was nice having the peace of mind we had the insurance as a back up.
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2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Atlas International excl USReview Received:
January 26, 2024Lezlie from CO Verified Squaremouth Customer
The customer service representative was professional and polite. I purchased the policy approximately 24 hours before my trip and he was accommodating and helpful. Grateful to have the service. Thank you.
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2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Atlas America incl USReview Received:
January 21, 2024jonathan from Mexico Verified Squaremouth Customer
Great easy to use
Response From:
WorldTrips:
AndriaResponse Received:
January 22, 2024Was this review helpful to you?Jonathan,
Thank you for the kind words. WorldTrips Travel Insurance wants to make things easy for the consumer. Thank you for your support.
0 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
Atlas Journey PreferredReview Received:
January 8, 2024Philip from PA Verified Squaremouth Customer
WorldTrips pushed me off to their claims company CBP Connect, which has been very slow to process my claim. It has been over 3 weeks with no progress that I can see.
Response From:
WorldTrips:
AndriaResponse Received:
January 8, 2024Was this review helpful to you?Philip,
We apologize for any inconvenience, due to the holiday’s things are taking a bit longer. You will be receiving a response this week.
Thank you for your patience.
6 out of 6 people found this review helpful -
Rating 4 out of 5Policy:
Atlas Journey PreferredReview Received:
December 8, 2023xiao from HI Verified Squaremouth Customer
I called Squaremouth and was sent to another company. The Agent advised me to go online for faster service. I did so and got tangled in the process. All information was accepted except my phone number. I’ve been recovering from an illness and will try again today. I prefer a live human to help me as the online experience did not go smoothly.
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5 out of 6 people found this review helpful -
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