Finance with Generative AI - Adoption of Generative AI in Finance (2024)

Generative AI has unlocked exciting possibilities for industries. Unlike traditional AI/ML, generative AI enables businesses to analyze patterns in the existing data and design new content in a wide range of modalities.

In the world of finance, a new dawn is breaking called Generative AI. It is opening new horizons for the industry by igniting and transforming a revolution. Generative AI is emerging as a seismic shift in the way financial enterprises function. It is set to boost the world's economy by almost 7% and make people 1.5% more productive. It also holds the potential to enhance accuracy and efficiency, making Generative AI in the finance and banking industry an increasingly popular opportunity to cultivate growth.

The Rapid Adoption of Generative AI in Finance

Generative AI is revolutionizing every industry, such as retail, healthcare, education, and finance. The remarkable capabilities of Generative AI are enabling industry giants to reinvent their operations. The integration of generative AI into finance focuses on augmenting existing operations through narrative generation and analysis of small data sets. Current applications across the finance value chain include:

  • Finance Operations: Creating preliminary drafts for text-heavy tasks or requiring minimal analysis, like drafting contracts and supplementing credit reviews.

  • Accounting and Financial Reporting: Generating insights for successive iterations of financial statements or assisting with audit trials.

  • Finance Planning and Management: Performing ad-hoc analysis of structured or unstructured data sets, as well as creating reports for business partners.

  • Investor Relations: It assists in supporting critical aspects of the quarterly earnings calls.

Read more: How is Artificial Intelligence Shaping the Future of the BFSI Sector?

Finance with Generative AI - Adoption of Generative AI in Finance (1)

Strategic Planning and Management with Generative AI

Generative AI is changing the game for financial firms. Top enterprises are using AI to execute operations faster with unbiased decisions. It equips them to generate insights from vast data and analyze new directions. This technology further fosters a flexible and responsive financial environment, enabling leaders to break free from old operations.

  1. Automating Financial Operations

With generative AI, the finance department is automating routine tasks and transforming their financial work. By placing innovation and flexibility at the core, it is further fostering companies to position finance with cutting-edge technology.

  1. Financial And Management Reporting

Generative AI is assisting financial professionals to turn tedious financial reporting into a breeze. It further enables them to quickly create highly reliable drafts, automate complex tasks, and align with the fast-paced shifts. In the business landscape, it is making the lives of financial professionals easier and more efficient.

  1. Internal Compliance

With generative AI, risk assessment is getting an upgrade. Companies are using technology to detect anomalies in real time while adding a new layer of protection to the financial landscape.

  1. Embracing Tax Agility

Tax departments are adopting agility with generative AI. Financial institutions are leveraging this technology to change the way they operate and reshape the future of tax functions.

Finance with Generative AI - Adoption of Generative AI in Finance (2)

  1. Reinventing Business Partnership

Generative AI is offering support to financial institutions and their business partners. This encompasses insights into financial forecasts and planning throughout the budget cycle and more comprehensive business intelligence. This is further enabling rapid and clear insight generation. By pairing generative AI with traditional AI, financial institutions can design use cases that will further help enhance their operational capabilities.

Read more: How To Improve Digital Sales in Fintech

  1. Mitigating Security Risk

Finance teams were already integrating AI in audits in control environments to identify anomalies that could be indicators of fraud or noncompliance. However, the next wave of generative AI is set to take the industry a step further, enabling it to predict and explain anomalies. Timely identifying and communicating the associated risks could help prevent undesirable audit findings.

  1. Fostering Stakeholder Engagement

Communication with stakeholders needs to be more effective and strategic. By crafting consistent and impactful messages, enterprises can reshape the future of stakeholder engagement across the services industry.

The Critical Challenges

Compared with other technologies, including ML, robotic process automation, and process mining, the barriers to experimenting with generative AI are moderately low. However, several critical challenges need to be addressed to unleash the technology’s potential in the future. These include:

  • Data Accuracy: Generative AI tools can often struggle to perform accurate calculations. It is vital to ensure highly accurate calculations with due diligence while designing generative AI tools. Alternatively, finance teams should also use workarounds to generate content based on calculations performed outside of the tools.

  • Security Breach of Proprietary Data: When training generative AI models, enterprises transmit proprietary data that can get leaked in a security breach.

  • Governance Model: Generative AI tools lack real-time information and contextual awareness. And there is no implicit or explicit governance model for validation.

Read more: From Awareness to Adoption: Marketers are Exploring New Ways for Technology Adoption

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The Future of Finance

Generative AI promises progressive disruptions that financial institutions are yet to anticipate. With this promise comes responsibility and challenges that must be addressed to realize its true potential.

From personalized customer interactions to operations and security measures, Generative AI is emerging as a powerful catalyst for transformation. AI-driven investment strategies are set to initiate sudden shifts in market research trends and customer experience, thereby bridging the gap between technology and humanity. It is vital to note that generative AI is not just a technological advancement but a revolution that will completely transform the world of fintech. The future is filled with promise, innovation, and endless possibilities.

Looking ahead, the integration of generative AI will help in transforming core processes, reinventing business partnering, and mitigating underlying security risks. It will eventually collaborate with traditional AI forecasting tools to design reports, explain variances, and offer recommendations, thus elevating the finance function’s ability to generate forward-looking insights. These enhancements will empower finance professionals to make informed strategic decisions, leading to enhanced operational efficiency and effectiveness.

Key Takeaways

  • It is time for CFOs to identify and understand the applications of generative AI that are likely to have the most impact and equip themselves to capitalize on emerging capabilities.

  • Finance teams are integrating generative AI and other technologies to augment their existing processes by conducting research.

  • Moving forward, generative AI will work along with finance professionals to transform their core processes and mitigate risks.

  • The adoption of generative AI in finance, however, entails challenges such as accuracy, data security, and privacy.

Read more: Impact of Artificial Intelligence (AI) on Marketing for Retail Banking

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Final Thoughts

Finance functions of global companies are hopping on the bandwagon of generative AI. The transformative potential of tools, including ChatGPT and Google Bard, is enabling them to understand and reshape work in the finance function.

With businesses and financial institutions integrating generative AI in their operations, they are moving towards reimagining the financial landscape with limitless possibilities. And the future is looking brighter than ever before. To harness the full potential of generative AI, financial institutions need to consider how technology can augment existing processes.

However, the adoption of generative AI in the finance landscape entails challenges, such as accuracy, data security, and privacy. To overcome the obstacles and stay ahead of the curve, institutions need to learn about the applications of generative AI in finance that are likely to have the most impact and be ready to capitalize on emerging capabilities.

SG Analytics, recognized by the Financial Times as one of APAC's fastest-growing firms, is a prominent insights and analytics company specializing in data-centric research and contextual analytics. Operating globally across the US, UK, Poland, Switzerland, and India, we expertly guide data from inception to transform it into invaluable insights using our knowledge-driven ecosystem, results-focused solutions, and advanced technology platform. Our distinguished clientele, including Fortune 500 giants, attests to our mastery of harnessing data with purpose, merging content and context to overcome business challenges. With our Brand Promise of "Life's Possible," we consistently deliver enduring value, ensuring the utmost client delight.

A leading enterprise inData Analytics, SG Analytics focuses on leveraging data management, analytics, and data science to help businesses across industries discover new insights and craft tailored growth strategies.Contact ustoday to make critical data-driven decisions, prompting accelerated business expansion and breakthrough performance.

Finance with Generative AI - Adoption of Generative AI in Finance (2024)

FAQs

How is Gen AI used in finance? ›

Generative AI is used in banking to reshape risk assessment and credit scoring. By creating detailed simulations of financial scenarios, generative AI tools provide deeper insights into credit risks.

Which of the following is an example of a generative AI application in finance? ›

This technology helps drive tailored customer experience, facilitate reliable service recommendations, and build trust through its relatable services when the customer needs that. A notable example of generative AI application in finance already used by several banks is automation in financial document monitoring.

What is the adoption rate of generative AI? ›

With the numerous benefits it offers, generative AI continues to see widespread adoption across diverse industries. The McKinsey survey highlights a significant jump in adoption rates, from 33% in 2023 to 65% in 2024. Moreover, 50% of surveyed organizations report implementing AI across at least two business functions.

What is Morgan Stanley doing with AI? ›

“As we reach critical mass in our AI @ Morgan Stanley endeavors, we envision a world where AI serves as an efficiency enhancing interaction layer that sits between our colleagues and the many applications they interact with such as execution and order entry, CRMs, reporting tools and risk analysis, just to name a few,” ...

Which banks are using generative AI? ›

In 2023, leading banks like Morgan Stanley, NatWest Group, JPMorgan Chase, Goldman Sachs, OCBC, and Hokuhoku Financial Group have embraced generative AI, revolutionizing the financial industry with innovative applications that enhance customer service, streamline operations, and redefine the banking experience.

What type of AI is used in finance? ›

Artificial intelligence (AI) in finance is the use of technology like machine learning (ML) that mimics human intelligence and decision-making to enhance how financial institutions analyze, manage, invest, and protect money.

What is the most famous generative AI? ›

The best generative AI tools at a glance
CategoryBest for
Wondershare FilmoraAI video toolsAI video editing
MidjourneyAI image toolsHigh-quality results
Adobe PhotoshopAI image toolsAI-powered editing
DALL·E 3AI image toolsEase of use
16 more rows
Jun 7, 2024

What is the main goal of generative AI? ›

The main goal of Generative Artificial Intelligence (GenAI) is to leverage advanced technologies to enhance various fields, including design research, urban perception studies, and Bayesian computation.

What is generative AI vs AI? ›

Generative AI focuses on creating new content, while traditional AI focuses on analyzing and interpreting data.

Who is investing in generative AI? ›

Further, Microsoft is the biggest investor in startup OpenAI, the leader in generative AI. OpenAI is testing a internet search challenger to Google. Tech giants are spending heavily on data center infrastructure and research and development.

What is the downside of generative AI? ›

Lack of trust and authenticity

Gen AI can generate information that appears factual but is often inaccurate. This is often called AI hallucinations. We must remember that: although Gen AI models appear to understand the content that they use and generate, they do not understand it.

How is generative AI being used today? ›

Some of the applications of generative AI in the financial services industry include artificial intelligence investment strategies, drafting documentation and monitoring regulatory changes, and using generative AI as an interpreter to facilitate communications between clients and investors.

How is JP Morgan using AI? ›

For some time, our J.P. Morgan and Chase businesses have been successfully using artificial intelligence (AI) and machine learning (ML) to detect fraud and create other kinds of data driven value for clients and customers.

Who is Apple's head of AI? ›

John Giannandrea is the quiet Apple executive who's in charge of the company's AI strategy. His work will be on full display.

How is artificial intelligence AI used in personal finance? ›

Artificial Intelligence plays a multifaceted role in finance, from automating customer service through chatbots in banking to enabling personalized financial advice with AI investment advisors. It revolutionizes risk management by analyzing vast amounts of data to predict and mitigate potential financial risks.

How does generative AI affect investment banking? ›

Providing a use case, he explains that generative AI can improve productivity, especially for junior analysts at investment banks. These analysts spend a considerable amount of time manually gathering and summarizing information.

What are the use cases for Gen AI in FP&A? ›

Some of the key use cases for Gen AI in FP&A include: Quarterly Business Reviews (QBRs) and Board Meetings: For organizations that have not evolved to fully interactive dashboards for QBRs and Board Meetings, GenAI can be used to develop the supporting presentations automatically with the latest enterprise data.

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