MOBI Blog: Latest News & insights for hospitality (2024)

FAQs

How do I pass a hospitality interview? ›

Let your personality shine. Hospitality managers seek out staff with a confident and bubbly personality, a ready smile and friendly disposition. Your role is to help customers enjoy themselves after all. During your interview you should smile often and be warm, polite and authentic.

It's the desire to create a warm, welcoming environment for others and to provide them with experiences that they will never forget. A true passion for this industry is rare and comes from deep within. "Hospitality is not a job, it's a way of life."

The hospitality industry is a large subsection within the service industry and is comprised of four main areas: Food & beverage, travel & tourism, lodging, and recreation.

Not only do I possess technical proficiency in (mention relevant skills), but I also excel in (mention soft skills or other strengths). My ability to (provide example of a unique skill or experience) sets me apart from other candidates and allows me to approach challenges from a fresh perspective. All the best!

While the hospitality industry covers several different services, it can generally be defined through five different sectors. These sectors include food and beverages, lodging, recreation, travel and tourism, and meetings and events.

Introduce yourself by stating your name and expressing enthusiasm for the opportunity to interview for the hotel position. Briefly mention your educational background and any relevant qualifications related to the hospitality industry.

I want to join the hospitality industry because I enjoy working in a dynamic and fast-paced organisation that allows me to grow personally and professionally. I want to work in the hospitality industry because I have excellent interpersonal skills and I wish to influence people positively.

What's your main focus when working in hospitality? ›

The main priority in any hospitality job is to satisfy the customer and make their experience perfect. This is extremely rewarding as an employee, and you will receive numerous opportunities every day to make a customer's day – above all else this feeling is something that you will love!

"Do unto others, as you would have them do unto you."

Instead, choose a real weakness that is not a deal-breaker for the hospitality management role, but still shows that you are self-aware and willing to improve. For example, you could say that you sometimes struggle with time management, delegation, or conflict resolution.

I want to join the hospitality industry because I enjoy working in a dynamic and fast-paced organisation that allows me to grow personally and professionally. I want to work in the hospitality industry because I have excellent interpersonal skills and I wish to influence people positively.

Instead, choose a real weakness that is not a deal-breaker for the hospitality management role, but still shows that you are self-aware and willing to improve. For example, you could say that you sometimes struggle with time management, delegation, or conflict resolution.

Introduce yourself by stating your name and expressing enthusiasm for the opportunity to interview for the hotel position. Briefly mention your educational background and any relevant qualifications related to the hospitality industry.

Tell me about yourself

For example: “I've worked in hospitality for the past 5 years as a front desk agent and have gained experience with interacting directly with guests to create a great experience from helping them check-in, creating itineraries based on their interests, and asking them to return when checking out.