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DOI:10.17706/IJEEEE.2019.9.3.146-159 - Corpus ID: 199793049
@article{Lin2019DeterminantsFC, title={Determinants for Consumer Adoption of Mobile Payment Technology}, author={Huey-Yeh Lin and Mei-Hsiang Wang and Hsin Chen}, journal={International Journal of e-Education, e-Business, e-Management and e-Learning}, year={2019}, url={https://api.semanticscholar.org/CorpusID:199793049}}
- Huey-Yeh Lin, Mei-Hsiang Wang, Hsin Chen
- Published in International Journal of e… 2019
- Business, Computer Science, Economics
Investigation of factors that influence user adoption of mobile payment and the possibilities to continuously use such technologies and to recommend to others finds payment efficiency can be improved when users think that mobile payments are useful in everyday life, they are simple to operate, and the interface is easy to understand.
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This study found that approximately 81.5% of the dependent variable, which is interoperability of mobile money services, was accounted for by the regression analysis and therefore can strongly be explained very well by independent variables.
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This study found that approximately 81.5% of the dependent variable, which is interoperability of mobile money services was accounted for by the regression analysis and therefore can strongly be explained very well by independent variables which are Perceived Ease of Use; price value; Network Availability; Security and Trust; Service quality; Task Characteristics.
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The results showed that performance expectancy, facilitating conditions, hedonic motivations, and habits influence behavioral intention significant and positively and there is no evidence that effort expectancy, social influence, and price value affect student’s behavioral intention to use a digital wallet significantly.
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Compatibility, perceived technology security, performance expectations, innovativeness, and social influence are found to have significant direct and indirect effects over the adoption of mobile payment and the intention to recommend this technology.
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Two well-established theories, the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT) are applied to investigate user acceptance of mobile payments to identify and explore key factors that affect the decision of whether to use mobile payments.
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The paper concludes that irrespective of individuals' high levels of personal innovativeness or mobile self-efficacy and irrespective of whether Smart Mobile Media Services are perceived as useful and easy to use, consumers will not make M-Payments, until they are convinced that Smart Phone M- payment systems are safe and reliable.
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Compared to UTA UT, the extensions proposed in UTAUT2 produced a substantial improvement in the variance explained in behavioral intention and technology use and the theoretical and managerial implications of these results are discussed.
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